EcoWash Privacy Policy
EcoWash (“EcoWash”, “we”, or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately.
This Privacy Policy (the “Policy”) discloses the privacy practices for the Site and applies solely to information collected by the website including any related domains and sub-domains (the “Site”). This Policy is intended to notify you of the following:
• What personally identifiable information the Site collects from you, how it is used, and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.
SMS Policy
By signing up via text, you agree to receive recurring automated and/or personalized marketing messages and service notifications (such as quotes, appointment updates, and reminders) at the phone number provided. Consent is not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
Reply STOP to unsubscribe and HELP for assistance. You may opt back in by submitting your number again via our opt-in form.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services (such as customer service) is permitted.
All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
By providing your mobile phone number, you agree to receive SMS communication from EcoWash. By submitting your information, you agree to this Privacy Policy as posted on this page.
What Information Is Collected?
Internet Traffic Data
Internet traffic data includes but is not limited to:
• Internet service provider information
• IP addresses
• Entry and exit pages
• Operating system and device details
• Timestamps
We collect no personally identifying information through this process alone. This data is used to help analyze user traffic related to services available through the Site in order to create a more customized and enjoyable user experience and to maintain Site security.
Cookies
We use “cookies” and similar technologies on this Site.
A cookie is a piece of data stored on a site visitor’s device to help improve access to our Site and identify repeat visitors. For example, when we use a cookie to recognize you, you may not need to re-enter certain information more than once, saving time and improving efficiency.
Cookies can also enable us to track and target user interests to enhance the experience on our Site.
The use of cookies is not linked to personally identifiable information on our Site. You can control cookies through your browser settings, though disabling cookies may limit certain features of the Site.
Personal Information
The Site may collect information from you (“Identifier Information”) that allows you to use and access services, products, and materials.
Identifier Information may be collected when you provide it through:
• Website forms
• Email
• Phone calls
• Service booking requests
• Quote requests
• Testimonials or reviews
Examples include:
• Name
• Email address
• Phone number
• Service address
• Property details
• Limited payment information (processed by our payment processor)
Testimonials
The Site may display personal testimonials or customer reviews received via email, web forms, or other methods.
By providing a testimonial or review, you grant EcoWash permission to display it on the Site.
If you would like your testimonial removed at any time, you may contact us using the information provided in this Policy and we will promptly remove it.
Information Collection, Use, and Sharing
We use your information to:
• Respond to your requests
• Provide quotes and services
• Process payments
• Schedule appointments
• Improve our services and customer experience
We will not share your information with any third party outside of our organization except as necessary to fulfill your request, such as:
• Processing payments
• Scheduling services
• Completing orders
We may contact you via email or SMS in the future to inform you about:
• Special offers
• New services
• Changes to this Privacy Policy
You may opt out of these communications at any time.
EcoWash does not sell personal information.
Your Access to and Control Over Information
You may opt out of future communications from us at any time.
You can also contact us to:
• See what data we have about you
• Correct any data we have about you
• Request deletion of your data
• Express concerns about our use of your information
We may take reasonable steps to verify your identity before fulfilling requests as required by law.
Security
We take precautions to protect your information.
When you submit sensitive information via the Site, your information is protected both online and offline.
Sensitive information is encrypted in transit and transmitted via secure servers.
Only employees or subcontractors who need the information to perform specific jobs (such as billing or customer service) are granted access to personally identifiable information.
The computers and servers where we store this information are maintained in secure environments.
However, no method of transmission over the internet or electronic storage is 100% secure.
Registration
In order to use certain features of the Site, a user may complete a registration or inquiry form.
During registration, users may be required to provide information such as:
• Name
• Email address
• Phone number
• Service address
This information is used to contact you about the products or services you expressed interest in.
Orders
We may request information from you on our order or booking forms.
To purchase services, you may need to provide:
• Contact information (such as name and service address)
• Financial information (such as credit card details)
This information is used for billing purposes and to fulfill service requests.
If we encounter issues processing an order, we will use this information to contact you.
Third Parties
Some of our business partners may use cookies or other tracking methods on our Site (for example, advertisers).
We have no access to or control over these cookies.
This Privacy Policy does not apply to third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Surveys & Contests
From time to time our Site may request information through surveys, contests, or promotions.
Participation is completely voluntary.
Requested information may include:
• Contact information (such as name and address)
• Demographic information (such as ZIP code)
Contact information will be used to notify winners and distribute prizes.
Survey data may be used to improve our services and the user experience of the Site.
Other Disclosures
We may provide personal information to third-party service providers who assist us in operating the Site and providing services.
These providers are only permitted to use your information as necessary to perform services on our behalf.
We may also share information if required by law, such as responding to:
• Subpoenas
• Court orders
• Legal processes
If EcoWash or its website assets are acquired by another company, the acquiring company will assume the rights and responsibilities described in this Privacy Policy.
While we maintain security measures to protect your information, we cannot guarantee that unauthorized access, loss, misuse, or alteration will never occur.
Other Limits to Your Privacy
Our Site may contain links to other third-party websites.
EcoWash is not responsible for the privacy practices or content of those sites.
If you visit external websites, you should review their privacy policies.
If we provide public areas such as forums, chat groups, or message boards, any information shared there becomes public information and is not protected by this Privacy Policy.
Updates and Changes to This Privacy Policy
EcoWash reserves the right to update or modify this Privacy Policy at any time by posting changes on this page.
Changes take effect immediately upon being posted.
The Effective Date listed at the top of the Policy reflects the most recent version.
Contact
If you have any questions about this Privacy Policy, you may contact us at:
Email: [email protected]
Phone: 208-770-9130
© 2021 EcoWash LLC